Testimonials

I have been working with Keith Christopher, principal consultant for KC Surveys, for the last four years. Over this time, he has worked with us to complete several surveys. He developed and taught a course to CAMRT staff on how to conduct effective surveys. This course has shaped our methodologies for developing surveys, helped us engage our membership more effectively and improved how we communicate our findings. He has also improved our Human Resources survey and increased the impact of this publication. Our response rates have significantly increased and they continue to trend higher with each survey we build together. Over the time Keith has worked with us, we have found him to be reliable, professional and to have a keen eye for detail as he works with our staff and key relevant stakeholders. I would certainly recommend him without any reservations!

Mark Given MRT(MR) RTR

Director of Professional Practice

Canadian Association of Medical Radiation Technologists

The CMRTO Quality Assurance Committee has been working with Keith Christopher, principal consultant from KC Surveys, for the past couple of years, and continues to use his services as needed. Over this time, he has completed a number of projects and continues to work on others. He helped the QA Committee review and validate the surveys that are used in the quality assurance peer and practice assessment by Multi-Source Feedback Assessment: A 360-degree review of an MRT’s (medical radiation technologist) professional competence, including the feedback from the professional being surveyed, their peers and co-workers, and their patients where it is appropriate. Additionally, he helped the QA Committee to develop and validate the scoring/evaluation assessment process. To validate the new process Keith Christopher interviewed a select group of MRTs after they had participated in the revised survey process. We have found that Keith was a competent, reliable and an enthusiastic team player. Because of his skills and professionalism, I have no reservations in recommending him for the work he has completed for us.

Annette Hornby

Director of Quality Assurance

College of Medical Radiation Technologists of Ontario (CMRTO)

We hired KC Surveys to conduct a membership survey for the Canadian Owners and Pilots Association (COPA) in 2007. We had administered an in-house survey of our membership in 2002 and wanted to see what had changed in the intervening years. (KC Surveys completed two additional follow-up surveys for COPA in 2012 and 2017 which were also well received). We found that Keith Christopher, principal consultant for KC Surveys, was most interested in learning about our Association. He was professional, reliable and a pleasure to work with. We have no reservations in recommending him for the survey work he did for COPA.

Adam Hunt

Former Manager of Membership Services and Representation

Canadian Owners and Pilots Association (COPA)

I have been working with Keith Christopher, principal consultant from KC Surveys, for a period of seven years. Over this period, he has completed several projects for us. He conducted regular paper and online surveys of Its Your Health (IYH) subscribers to ensure that the quality and content of this publication met subscribers’ needs. He also employed various marketing strategies, including conducting focus groups, to increase awareness of IYH among key healthcare and educational professionals. These strategies in turn helped increase awareness about IYH among Canadians. Over the years that Keith worked with us, I found him to be a reliable and enthusiastic team player. Because of his skills and professionalism, I have no reservations in recommending him for the work he completed for us.

Lisa Mackay

Manager of It’s Your Health (IYH)

Health Canada

We hired Keith Christopher, from KC Surveys, to conduct surveys of our corporate clients in 2003 and again for a follow-up survey in 2009. The surveys Keith conducted were most helpful. They confirmed where our strengths lie and where we needed to make improvements. We found the material Keith extracted from the second survey to be beneficial to our overall marketing strategy. Keith was pleasant to work with and most dependable. We would recommend KC Surveys and Keith highly for any work to do with surveys.

Jim Sevigny

Vice President & General Manager

KWA Partners Inc. (Ottawa)

We hired Keith Christopher from KC Surveys to conduct an electronic client survey in 2007 and for a follow-up survey in 2010. The purpose of these surveys was to learn from clients who use consulting engineering services in Canada how they rated these services and to solicit recommendations for improvement. Keith provided us with excellent services in coordinating/implementing the timelines to produce, conduct and report on the survey findings. This process was pleasurable as Keith showed interest and enthusiasm in accomplishing the association’s overall survey objective. The final report was a quality product which was shared with all of the Association members. We are most comfortable in recommending Keith and his company, KC Surveys, for similar services.

Jean Marc Carriere, CGA

Vice President, Finance & Administration

Association of Consulting Engineering Companies-Canada

KC Surveys conducted a survey of our clients in the spring of 2009 which was completed in May. They also completed four focus group sessions for us during the month of June. We found Keith Christopher, principal consultant, and his staff to be most professional and dependable. Keith got along very well with our staff and was a pleasure to work with. Both the survey and focus group reports were insightful and greatly assisted us in implementing improvements we need to make at SCS. We have no reservations in recommending KC Surveys, and particularly Keith, for the superior service they provided.

Myriam Lavoie

Former Manager, Adult Services

Service Coordination des services (SCS)

Keith Christopher completed a client satisfaction survey for our Institute. It had to be completed under tight deadlines because we intended to use the results for a strategic planning session. Keith completed a second follow-up client survey for us a couple of years later, and again I was most satisfied with the process. Keith was both dependable and pleasant to work with, and so I recommend him highly for any work to do with client satisfaction surveys.

Michel Gérin

Executive Director

Intellectual Property Institute of Canada

I have known Keith Christopher for over 12 years, and he has been providing consulting services in association with KWA Partners Ottawa, since 2003. His primary role for us has, and continues to be, the provision of a Full Day seminar entitled “On Being a Consultant”, an interactive and highly rated service for our clients who are going through a Career Transition. As with all KWA Partner seminars and workshops we survey the participants and consistently Keith receives very high ratings for his seminar. His background and experience, combined with a very effective presentation style and manner, allows Keith to connect with a wide range of clientele that is represented by our candidates who are considering entry into the consulting field as a potential next career move. We have found that Keith’s seminar is a key ingredient in KWA Partners’ Entrepreneurship Series and it assists our Career Coaches to work more effectively with their clients in exploring/pursuing their appropriate career goals!

Rob Notman

President

KWA Partners (Ottawa) Limited (now Optimum Talent)

Keith Christopher has been teaching as an Adjunct Professor at Carleton University for over 20 years, and has been consistently rated as one of our best teachers. His interest and enthusiasm in what he is teaching is very evident and contagious, as seen through the high class attendance.

KCSurveys